Uber TechKnowCon

How Uber Scales Remote Engineering Onboarding Globally

with Cameron Breen 

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Every month, PlusPlus gathers together leaders working at the intersection of technical training and learning and development for the TechKnowCon Roundtable to explore topics top of mind for the industry.

Our September 2020 speaker, Cameron Breen, Senior Program Manager for engineering training at Uber, explained how his team at headquarters in San Francisco developed a consistent global onboarding experience for engineering team members learning remotely. 

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Category: Ideas Author: Marianne Cruzat Date: October 26, 2020 3:18 am

How Shopify Transitioned to Delivering Workshops Remotely

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Every month, PlusPlus gathers together leaders working at the intersection of technical training and learning and development for the TechKnowCon Roundtable to explore topics top of mind for the industry.

Shopify is a platform with the e-commerce and point of sale features needed to start, run and grow a business. One of our two August 2020 speakers, Kate Brennan, spoke about her experience as a Senior Technical Program Manager at Shopify, transforming their in-person workshops into meaningful remote experiences. 

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Category: Ideas Author: Marianne Cruzat Date: September 19, 2020 4:49 pm

How Cruise Uses Standard Story Construction to Train Subject Matter Experts

with Stuart Collins

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All stories follow a narrative structure. Some are more immediately recognizable than others, but they provide us with an understanding of what the story is about, and why we should continue to listen.

Every month, PlusPlus gathers together leaders working at the intersection of technical training and learning and development for the TechKnowCon Roundtable to explore topics top of mind for the industry.

Cruise develops cutting edge hardware and software to transform the way we all experience transportation and was one of the organizations to present their ideas at the August 2020 discussion.  

Here, Stuart Collins, learning and development manager at Cruise, explains how learning professionals can use standard story construction to train subject matter experts (SMEs) to share knowledge. 

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Category: Ideas Author: Marianne Cruzat Date: September 19, 2020 4:47 pm

How Twitter Scaled Peer Learning

How Twitter University Scaled Peer Learning for Engineers

With Aleksandar (Saša) Gargenta 

As technology advances, institutional knowledge sharing across organizations has become vital in the race to keep up with the pace of change. 

In July, PlusPlus hosted a lunch and learn with Saša Gargenta, co-founder of Twitter University, to explore how the organization helps engineers get up to speed faster through live, instructor-led peer learning at scale.

Here, Saša explains how his team grew to include over 200 engineer instructors who both teach and facilitate learning – historically ranging from 10 to 20% of the engineering workforce.

Twitter University focuses on building a culture of learning for engineers at Twitter. 

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Category: Ideas Author: Marianne Cruzat Date: August 20, 2020 7:01 pm

TechKnowCon Speaker - Square

How Square Set L&D Focus Areas in a Time of Ambiguity with Oliver Liao

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As organizations move towards an uncertain future, effectively navigating workplace learning is essential for all learning and development professionals. 

Every month, PlusPlus gathers together leaders working at the intersection of technical training and learning and development for the TechKnowCon Roundtable to explore topics top of mind for the industry.

Square helps millions of sellers to run their business and was one of the two organizations to present their ideas at the July 2020 discussion.  

Here, Oliver Liao, learning and development lead at Square, explains how his team found their focus during a challenging year. 

Category: Ideas Author: Marianne Cruzat Date: August 11, 2020 9:08 pm

TechKnowCon - Future-Proof Your Org Through Learning Ecosystems

How to Future-Proof Your Org Through Learning Ecosystems with Mike Hruska

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Learning ecosystems within organizations are large and complex, yet critical for working towards innovation. 

Every month, PlusPlus gathers together leaders working at the intersection of technical training and learning and development for the TechKnowCon Roundtable to explore topics top of mind for the industry.

Allen Interactions builds adaptive organizations through research-backed learning and technology and was one of the two organizations to present their ideas at the July 2020 discussion.  

Here, Mike Hruska, innovation coach at Allen Interactions, shares a series of tools organizations can use to transform their L&D processes proactively.

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Category: Ideas Author: Marianne Cruzat Date: August 11, 2020 9:07 pm