Deprovisioning User Accounts

Here is what happens after a person is removed from PlusPlus:

  1. For GDPR compliance users will anonymized and we loose their personal information such as name and email.
  2. User will be unenrolled from future events.
  3. Upcoming hosted Coaching/Mentorship sessions will be deleted.
  4. User will be unenolled from all upcoming Coaching/Mentorship sessions they are attending. Those sessions will be available for other users to pick.
  5. User will be removed from any upcoming events they are listed as presenter.
  6. User will be removed from any upcoming events they are listed as organizer.
  7. User will be removed from any upcoming events they are listed as co-organizer.

Calendar Events Ownership

In case you have the calendar integration turned ON it’s possible that calendar events are stored in the calendar (Google or Outlook) account of the deprovisioned user. This means that, after deprovisioning, PlusPlus will no longer be able to sync to that account resulting in outdated information and sometimes duplicated calendar events. To prevent this we will automatically transfer the event to the calendar of people involved in the event following this priority order:

  1. Organizer
  2. Co-organizers
  3. Presenters

It’s also possible to configure at the system level a person that will receive the event in case we cannot sync to any of the above. This is configurable at Settings > Calendar Integrations > Calendar Owner Fallback Email.

Category: Docs Author: Filipe Ximenes Date: October 4, 2019 1:42 pm