Welcome to PlusPlus! We are a platform designed to facilitate learning within your organization.

This article will provide an overview of our Events and Tracks modules, showing you how to use the key features.  It won’t explain everything, but it will cover the fundamentals to help you start using PlusPlus for your immediate needs.


Events are knowledge-sharing gatherings within your organization. You can create an event for any type of group learning within your organization, such as onboarding classes, workshops, or presentations.

At a minimum, an Event must contain the following information:

  • Title
  • Description
  • Location
  • Date and Time

Optionally, you may indicate: 

  • -The Presenters who are teaching the class.
  • -The Organizers who are producing the class, and their Co-Organizers.
  • -A Cover Image for the listings and description page.
  • -Topics to enable users to find your event 
  • Attendance capacity and waitlist limits
  • -Restriction to Groups within your organization
  • -A Privacy setting that hides your event from the searchable list

If your event occurs over a span of multiple different times and locations, you can break it up into Sessions, each with their own time and location info. When a user enrolls in one event with multiple sessions, they are signed up for all of the sessions at once.

On the other hand, if you want to create the same exact same event, which recurs regularly at the same location and time of day, but which a single person would only attend one instance of, you can set Event Recurrence. This enables you to create multiple instances of the same event over daily, weekly, or monthly periods.

Please note: A single event can have multiple sessions or a set recurrence, but not both.

If you would like to create the template for future events, where some information is the same, but some details vary over specific instances, we recommend using Event Types. See below for more info.

How to create an Event:

  1. Click the dropdown button on the upper right with your name & photo on it to open the Menu.
  2. Click on + Add Event. (If the + Add Event selection is not visible to you, this means the PlusPlus administrator at your organization has made this feature unavailable to regular users. You will need to contact them to allow regular users (those who are not organizers or admins) to be able to add an event, or to get yourself upgraded to organizer status.)
  3. In the dialog that pops up:
    • -If you want to create an event that only occurs once, click “Create one-off event”.
    • -If you want to build off an existing template, you may select from the list of Event Types in the window. Typing in the Search for an existing Event Type field will narrow down the list.
    • -If you want to create a new event which may occur again in the future, and which is not represented in the current list of Event Types, see Creating an Event Type below. 
  4. On the New Events editor on the next page, fill out the information about your event. As mentioned earlier, you will need to provide, Title, Description, Location, Date, and Time at a minimum.
  5. Fill out any of the other fields, as described above.
  6. Click Save at the bottom to complete the creation of your event. You can now see your event listed at the Events tab on the upper left of the app (unless you’ve set it to Private).


  • Location is where the event will be physically hosted. This typically means an office location in a specific city. E.g. San Francisco. If your event is live streamed, select the location that the Presenter is presenting from. This helps us calculate time zones for other locations for other events.
  • Room is the specific room at the location that the event is hosted. You can specify an arbitrary name for this, or it may be an official room name from Google Resources. You can set up rooms as Resources on Google Calendar. You can enable Google Resources by going to Settings > Integrations > Enable Google Calendar resources. This way you will be able to choose specific rooms as setup in Google for your events.

Event Types

An Event Type allows you to quickly create a skeleton for future events that may contain the same topic and content. Event Types are not real events you can attend, as they don’t contain times or dates. Think of them as a template you create to easily populate information about new events.

The Catalog tab on the upper-left shows a list of the types of event types currently available in your system. 

How to Create an Event Type:

  1. Click the dropdown button on the upper right to open the Menu.
  2. Click on + Add Event Type. (As with +Add Event above, If the + Add Event Type selection is not visible to you, this means the regular users on your system do not have the right to create event types.)
  3. In the Event Type editor that appears, fill out the corresponding information for your event template. The minimum info you will need to provide is simply a Title. 

Tips:All of the information filled in an Event Type can be overridden in an Event Instance created from it.

If you would like to create an event that will only occur once, follow the instructions at “Create an Event” above, and select “Make a One-off event” at the Event Type choice dialog instead.

Tracks and Snippets

A Track contains a list of content that someone at your organization is expected to engage with in sequence. The content is contained in Snippets, which are building blocks that may contain any type of content, including text, embedded resources, or even other Events from your system.

For example, you can use Tracks feature to create a customized learning experience for new hires at your organization.

How to create a Track:

  1. Click the dropdown button on the upper right to open the Menu
  2. Click on + Add Track. (As with “+Add Event” above, If the + Add Track selection is not visible to you, this means the regular users on your system do not have the right to create tracks.)
  3. At the next page, designate your Track with:
    • -A Title
    • -A Cover Image for the description page and the Catalog listings.
    • -Topics to enable users to find your event 
    • -Restriction to Groups within your organization
  4. To create a new snippet and add it to your track, click on + New Snippet on the left panel, or the “Start by making a new” text on the right, then follow the instructions below.
  5. To add an existing snippet to your track, click on Add Existing Snippet, and select from the list. Typing in the Search for a Snippet field will narrow down the options.

Please note: as soon as you click + Add Track,  a new track will be created in your system. If you have begun creating a new track accidentally, be sure to click the Delete button on the lower left to remove it from your system.

How to create Snippets:

A Snippet can contain plain text, embedded content, or other Events from PlusPlus. You can insert text, links, images, or embed Google documents. 

After creating a Track, and selecting + New Snippet, you will be taken to an editor page where you can add content:

  • -To add text, simply type in the field.
  • -To add an existing Event Type, click on the Event Type tab to the right of the editor, and select from the existing Event Types, or type in the Typing in the Search event types field will narrow down the options. (You would want to add Event Types to your Snippet if there are ongoing events that you’d like your employees who are assigned to this track to attend.)
  • -To add Google Documents or Slides, click on the Embed tab. Go to the document you want to add, publish it (See [doc link: Embedding Google Docs in Snippets – https://plusplus.co/docs/embedding-google-docs-in-snippets/ ].), and then Paste the URL into the space provided.

How to edit Tracks and Snippets:

After creating a Track, you may want to add Snippets, make changes to the existing Snippets, or make high-level changes to the Track. To do this:

  1. From the Tracks tab, click on the Track card that you want to edit.
  2. At the description page for that Track, click the icon on the top right of the panel on the left, then click on Edit Track. 
  3. At the edit page, you have the following options: 
  • Edit general info: You can change the cover image, Topics, or Group restrictions.
  • Add new or existing snippets: See “How to create Snippets” above.
  • -Edit a Snippet: Click on the icon to the right of the Snippet, then click on Edit Snippet to be taken to its edit page.
  • -To reorder Snippets: Drag the Snippet you want to move by clicking on the icon next to the number, and dragging it to the new spot you want it to stay.

We hope this helps! If anything about this guide is unclear to you, or if you think there are more areas in need of explanation, please get in touch!