Peer Learning Framework: Overview

Peer Learning Framework is a set of best practices to create the culture of learning in your organization. This framework came out of our work on building Twitter University.

How Cruise Uses Standard Story Construction to Train Subject Matter Experts

TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview All stories follow a narrative structure. Some are more immediately recognizable than others, but they provide us with an understanding of […]

How Twitter University Scaled Peer Learning for Engineers

Overview As technology advances, institutional knowledge sharing across organizations has become vital in the race to keep up with the pace of change. In July, PlusPlus hosted a lunch and learn with Saša Gargenta, co-founder of Twitter University, to explore how the organization helps engineers get up to speed faster through live, instructor-led peer learning […]

How Expedia Group Scales Train the Trainer for Engineers

TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview Creating engaging learning experiences for employees is now crucial to any company wanting to stay ahead and realize their vision.Yet, understanding […]

How Twitter Enables Peer Instructors in a Remote-First Environment

Katie Hawkes (Senior Program Manager) and Dennen Hansen (Program Manager II) of Twitter University (Technical Learning & Development)

Overview Over the last few weeks, it has become clear that working from home has become a new reality for many of us. As we started talking to peers at various companies, we realized that everyone was working hard to adapt to this new work-from-home norm and remote-first learning and development. We decided to come […]

How to spin up and scale up learning in your organization

How to Spin up and Scale

Learning is a means to removing impediments and helping people have the right skills at the right time so they can get the job done. As we look for problems to solve and issues to address, we’re able to give our employees the right set of tools to learn and grow in their fields, empowering them to get the job done.

How to get experts to share their knowledge

Sharing Knowledge

People naturally want to share their skills with fellow coworkers. Often, they don’t think they know how. It’s the equivalent of the blank-page syndrome that causes the writer’s block. It turns out that a bit of a system can help. Here’re a few ideas: