“Investing in maturing technical onboarding programs” was originally presented to TechKnowCon on Jan. 12, 2023.
New Hire onboarding at Microsoft has continued to mature with additional thought, processes, and efforts being placed for improving the onboarding programs at all levels. To help groups gauge their programs for quality, and maturity and to understand where there are gaps, Swati and her team piloted an assessment tool called “Program Maturity Model” in 2022.
The second round of this pilot concluded, providing the program owners and the participants with a rich treasure of both quantitative and qualitative data. Swati shared their learnings and the surprising patterns and information that was revealed by the data. She also shared how they plan to leverage the model to make strategic data-informed investments in maturing their onboarding programs to create value and growth even during the current industry hiring downturn.
