success story
How Slack accelerates engineering learning with PlusPlus
1,000+
Unique presenters contributing to onboarding and skill programs
70+
More than 70 unique presenters for onboarding programs. New hires get to meet a diverse range of employees.
At Slack, part of Salesforce, building a scalable, engaging learning experience for its rapidly growing engineering team was a top priority. PlusPlus became the learning platform of choice to support onboarding and continuous skill development across the organization. By leveraging the flexibility and collaborative features of PlusPlus, Slack’s technical program leadership successfully transformed its traditional training model into a more interactive and data-driven engineering learning ecosystem.
What were the key challenges?
Slack’s engineering hiring and growth outpaced its existing learning infrastructure. Traditional training methods lacked the engagement and structure required to effectively onboard new engineers or develop their skills over time. The team also faced difficulty creating content that engineers would actively engage with and measurable ways to assess real learning impact. Scaling these efforts without centralized tools and insights made it harder to achieve consistency and continuous improvement across programs.
What approach worked?
Slack turned to PlusPlus to redesign its training approach with a people-centric, outcome-oriented learning strategy. With PlusPlus, Slack’s technical program manager, Benji Shine, built structured learning Tracks that guided engineers through logical progressions of skills. Detailed Assessments and Codelabs ensured engineers had truly acquired key competencies, while real-time Surveys provided continuous learner feedback to refine content. By combining structured pathways with data insights, Slack established a more engaging, iterative learning model where engineers could grow with purpose and support.
“From my point of view, the goal of engineering learning is to make the business more successful. And to me, that comes from helping the engineers become better at their jobs. PlusPlus made it easy to export and analyze presenter participation across onboarding, a single report gave me exactly what I needed.”
Benji Shine., Engineering Learning Program Manager
Eliminating friction
No-hassle scheduling
PlusPlus automated workshop times to better align with global employee availability — eliminating manual scheduling and boosting attendance.
Automated notifications & reminders
Engineers received automated alerts via email and Slack, significantly increasing awareness and attendance.
Centralized discovery
A single source of truth for all workshops and learning content made it easier for engineers to find relevant learning opportunities.
Quality and accessibility
Live SME workshops
Featuring subject-matter experts elevated the quality and relevance of technical sessions, increasing interest and participation.
Mentorship and coaching
Offering 1:1 coaching and feedback helped presenters improve workshop delivery and sustained engagement.
Reduced administrative burden
Automation freed the team from repetitive tasks, allowing them to focus on quality programming and strategic learning initiatives.
What were the results?
Scalable, engaging engineering learning
LinkedIn increased workshop attendance six-fold through a more centralized and automated learning experience.
Higher engagement
Workshop attendance grew by 6X, and opt-in engagement reached 40%, significantly above typical industry benchmarks.
Time savings
LinkedIn saved approximately 60 administrative hours per month by automating scheduling and reminders.
Reduced discovery friction
Engineers experienced over a 50% reduction in time to find relevant training and documentation through the centralized learning hub.
Platform efficiency
Automated scheduling
Eliminated manual scheduling work and increased participation.
Central event management
A single catalog made workshop discovery easier for engineers.
Notifications streamline participation
Auto notifications drove higher attendance and awareness.
Building collaborative learning
Engaged experts
Featuring subject-matter expert presentations attracted broader participation.
Continuous feedback
Coaching and feedback improved quality over time.
Scalable strategy
Automation and centralized workflows enabled LinkedIn to grow learning programs without additional headcount.
Empowering engineer learning at scale with PlusPlus
LinkedIn’s transformation of its engineering learning program shows how reducing administrative friction and centralizing discovery can unlock engagement at scale. With PlusPlus, LinkedIn automated manual tasks, enhanced workshop visibility, and gave engineers easier access to high-quality learning experiences. The result is a more accessible, efficient, and collaborative learning culture that empowers engineers to learn, share, and grow together.