Customer and Partner Enablement Portal

Customer and Partner Enablement Portal

How PlusPlus transforms external training.

How PlusPlus transforms external training.

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Empowering your external users

Keep your customers and partners engaged

At PlusPlus, we understand the importance of extending your internal knowledge to your customers and partners. Our Customer & Partner Enablement Portal is designed to provide external users with the same comprehensive training and insights that your internal teams receive. With secure access, curated content, and diverse learning methods, you can ensure that your customers and partners are fully equipped with the knowledge they need to succeed.

Internal knowledge shared externally

Empower your external users. 

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Product mastery

Provide detailed product guides and training

Expert insights

Share best practices and expert insights with external users

Easy content creation

Simplify how you experts build learning content for your customers.

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Familiar tools

Author guides with Google Docs or Markdown for external use.

Effortless updates

Versioning and automated push updates for external training materials.

Comprehensive programs

Combine multiple learning programs into longer arcs of training for any outside partners.

Discoverability and curation

Make external content easy to find.

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AI recommendations

AI-powered content recommendations for external users.

Organized channels

Curated channels for customer and partner knowledge.

Unified system

Unified system for internal and external content

Blended learning approaches

Diverse learning methods for external users

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Flexible learning

Self-paced content and live online workshops for customers and partners.

Personalized attention

Small group office hours for external users.

Collaborative learning

Cohort-based learning experiences for customers and partners.

Tracking and reporting

Measure and improve external engagement.

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Engagement insights

Integrated surveys and assessments for external users.

Real-time reporting

In-app reporting and API connections for external training programs.

Progress tracking

Track engagement and progress of customers and partners

Automate every step of the process

Steamline all of your external training processes.

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Seamless integration

Auto-provisioning customers and partners via CRM integration

Enhanced engagement

Badging and gamification features for external users

Automate workflows

Integrate with automated rules and groups to codify repetitive workflows, such as assignments and enrollments.

TESTIMONIALS

Customer success story

  • The success has been the sheer volume of events we can offer every year. PlusPlus works!

  • Wow, the automated rules for enrollment in a track, combined with getting the users start date from Okta. SO GOOD! It just made 156 enrollments for me. I can’t even explain how great that was.

  • PlusPlus is this really intuitive system that we adopted company wide. And because PlusPlus started adding the LMS features, we were able to start migrating off of Docebo back to PlusPlus.

  • I think that I like that when I create content on the Plus Plus platform that I’m building, sort of this library of content that I feel is really impactful for engineers. It's like I’ve immortalized my work because it could always lives there.

  • We use PlusPlus because it saves our team 1.5 admin people per year compared to our previous system.

    Sandi Friend

    Manager, Knowledge

  • My call to action: if there's engineering leaders here, find your L and D teams, the folks like us, the technical learners first.

  • Before PlusPlus, we found out 73% of our engineers said (what we were offering) doesn't fit their schedule. 68% weren't even aware of what was available to them.

    Sandi Friend

    Manager, Knowledge

  • Other teams at Netflix are now adopting the same approach to learning. PlusPlus as a platform itself is used by the majority of Netflix...Its had a very natural welcoming since it made it easy for anyone to create an offering.

  • Now that we have been using the PlusPlus platform, we did 30 events in Q2, and already over 70 in Q3. Being able to say we have done over 100 events within 6 months is a really big win for us.

  • Now we are enabling self curated learning at scale due to the nature of the technology itself.

  • I needed to create programs that didn't need to be micromanaged. I don't want my team to be a bottleneck in having to do manual tasks like setting up learning events, sending invitations, and following up."

    Sandi Friend

    Manager, Knowledge

  • The success has been the sheer volume of events we can offer every year. PlusPlus works!

  • Wow, the automated rules for enrollment in a track, combined with getting the users start date from Okta. SO GOOD! It just made 156 enrollments for me. I can’t even explain how great that was.

  • PlusPlus is this really intuitive system that we adopted company wide. And because PlusPlus started adding the LMS features, we were able to start migrating off of Docebo back to PlusPlus.

  • I think that I like that when I create content on the Plus Plus platform that I’m building, sort of this library of content that I feel is really impactful for engineers. It's like I’ve immortalized my work because it could always lives there.

  • We use PlusPlus because it saves our team 1.5 admin people per year compared to our previous system.

    Sandi Friend

    Manager, Knowledge

  • My call to action: if there's engineering leaders here, find your L and D teams, the folks like us, the technical learners first.

  • Before PlusPlus, we found out 73% of our engineers said (what we were offering) doesn't fit their schedule. 68% weren't even aware of what was available to them.

    Sandi Friend

    Manager, Knowledge

  • Other teams at Netflix are now adopting the same approach to learning. PlusPlus as a platform itself is used by the majority of Netflix...Its had a very natural welcoming since it made it easy for anyone to create an offering.

  • Now that we have been using the PlusPlus platform, we did 30 events in Q2, and already over 70 in Q3. Being able to say we have done over 100 events within 6 months is a really big win for us.

  • Now we are enabling self curated learning at scale due to the nature of the technology itself.

  • I needed to create programs that didn't need to be micromanaged. I don't want my team to be a bottleneck in having to do manual tasks like setting up learning events, sending invitations, and following up."

    Sandi Friend

    Manager, Knowledge

  • The success has been the sheer volume of events we can offer every year. PlusPlus works!

  • Wow, the automated rules for enrollment in a track, combined with getting the users start date from Okta. SO GOOD! It just made 156 enrollments for me. I can’t even explain how great that was.

  • PlusPlus is this really intuitive system that we adopted company wide. And because PlusPlus started adding the LMS features, we were able to start migrating off of Docebo back to PlusPlus.

  • I think that I like that when I create content on the Plus Plus platform that I’m building, sort of this library of content that I feel is really impactful for engineers. It's like I’ve immortalized my work because it could always lives there.

  • We use PlusPlus because it saves our team 1.5 admin people per year compared to our previous system.

    Sandi Friend

    Manager, Knowledge

  • My call to action: if there's engineering leaders here, find your L and D teams, the folks like us, the technical learners first.

  • Before PlusPlus, we found out 73% of our engineers said (what we were offering) doesn't fit their schedule. 68% weren't even aware of what was available to them.

    Sandi Friend

    Manager, Knowledge

  • Other teams at Netflix are now adopting the same approach to learning. PlusPlus as a platform itself is used by the majority of Netflix...Its had a very natural welcoming since it made it easy for anyone to create an offering.

  • Now that we have been using the PlusPlus platform, we did 30 events in Q2, and already over 70 in Q3. Being able to say we have done over 100 events within 6 months is a really big win for us.

  • Now we are enabling self curated learning at scale due to the nature of the technology itself.

  • I needed to create programs that didn't need to be micromanaged. I don't want my team to be a bottleneck in having to do manual tasks like setting up learning events, sending invitations, and following up."

    Sandi Friend

    Manager, Knowledge

Elevate your external training

PlusPlus’s Customer & Partner Enablement Portal transforms your external training efforts by providing a secure, organized, and engaging platform. Empower your customers and partners with the knowledge and skills they need to thrive, while leveraging advanced tools for content creation, learning methods, and performance tracking. Elevate your external training strategy with PlusPlus and ensure your external users are always at their best.

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Turn your team’s expertise into living intelligence — captured, connected, and delivered where work happens.

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