IDEAS Blog

Stories from Tech Enablement leaders at the most innovative companies and enterprises. These are the stories they shared with our Tech Enablement community, TechKnowCon.

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How Salesforce onboards new technical hires at scale with PlusPlus

Everyone has the potential to thrive in a new job. They just need the right tools and guidance to get there. At a recent PlusPlus Customer Spotlight, we connected with…

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Functional Onboarding

From zero to competency: set up your new hires for success from day 1.

Measuring Success: Insights from Splunk’s Technical Onboarding

Intro Techknowcon recently gathered for an insightful webinar featuring Gail Carmichael, Principal Instructional Engineer at Splunk, and Rajon Tumbokon, Director of Engineering Enablement & Engagement at Splunk. This session was a continuation of a previous discussion about Splunk’s technical onboarding program, focusing on how they measure success and the business impact of their initiatives. This […]

Instructional engineering at Splunk Part 1: Lessons in technical onboarding

When you think of onboarding new tech hires, do you imagine tedious sessions that everyone just can’t wait to get over with? Well, that’s not how they roll at Splunk! Splunk’s purpose, taken from their website, “is to build a safer and more resilient digital world….When organizations have resilient digital systems, they can adapt, innovate […]

How Salesforce onboards new technical hires at scale with PlusPlus

Everyone has the potential to thrive in a new job. They just need the right tools and guidance to get there. At a recent PlusPlus Customer Spotlight, we connected with Ashley Austin and Taylor Bawden from Salesforce’s New Hire Experience Team. They shared insights into Salesforce’s innovative approach to onboarding technical hires, drawing from their […]

How to: Functional onboard

This guide dives into the nuances of crafting an effective functional onboarding process that resonates with individual needs and aligns with organizational goals.

Collaborative Learning

How collaborative learning unlocks knowledge sharing so that high-performing teams get shared understanding

The power of collaborative learning

Introduction Collaborative learning is one of the “secret weapons” of a growing company. It is a crucial ingredient that enables scale while fostering culture, creating the conditions for greater productivity while ensuring that employees feel a collective sense of ownership and accomplishment in what they are building. Collaborative learning is larger than any single tool […]

How collaborative learning enables high-growth teams

For SaaS companies, the right LMS solution can be the key to enabling your teams to reach their maximum productivity and potential.

What SaaS companies should look for in an LMS

For SaaS companies, the right LMS solution can be the key to enabling your teams to reach their maximum productivity and potential.

LXP vs. LMS: What’s the difference?

While traditional LMS solutions provide the structural foundation your business needs for a robust approach to learning and development, LXP solutions ensure that all learning content and initiatives are highly engaging, flexible, and customizable.

Mentorship & Coaching

How 1:1 mentorship and coaching are helping leading companies win.

Enablement done the experiential way

Creating Your Dojo and Coaching for Learning authors Joel Tosi and Dion Stewart apply ancient wisdom to tech enablement.

Benevity crafts a mentorship program for real-world impact from the ground up

Insights from Benevity's tech enablement success story

How Squarespace is scaling up mentorship programs with PlusPlus

Everyone has the capacity to be a leader — all they need is the right resources and support in place. Recently, PlusPlus’s TechKnowCon Program Manager Spotlight connected with Hannah Chase, the Senior Manager of Leadership & Learning at Squarespace.  During this insightful event, Hannah shed light on the many vital aspects that make a mentorship […]

Fostering a culture of continuous improvement and innovation for technical programs

Today’s technological landscape has made it more possible than ever for organizations to upskill and enhance internal innovation constantly. Yet, the only way to make this upskilling and innovation sustainable long-term is to establish a workplace culture that embraces ongoing learning to the fullest.

Leader Spotlight

They did it. Learn from their stories.

Why your learning experiences may be struggling & 7 principles to follow for improvement

Introduction Not every initiative your business implements will succeed. Yet, how you approach failure and your ability to turn failure into opportunity significantly impacts your team’s ability to improve in the future.  In our recent TechKnowCon presentation, Dion Stewart and Joel Tosi of Dojo & Co. discussed how you can improve your business productivity, specifically […]

AI as an enabler of improved human intelligence

Are you ready to take on the challenge of artificial intelligence (AI)? In our recent TechKnowCon presentation, technologist and former NIST researcher Mike Hruska shared his thoughts on the interplay between human intelligence and AI.  Speaking on how AI can empower teams to not only enhance their workflows but improve their overall knowledge, Mike highlighted […]

Journey to engineering excellence: Chris Shaffer and his 34+ years at Microsoft

Learn the best practices around measuring the success and effectiveness of your tech enablement programs.

Salesforce’s Paul Eldridge wants technical training that’s made for the real world

Senior TPM at Salesforce, Paul Eldrige, shares thoughts on where the cloud learning industry needs to go next.

Team Enablement

Celebrating how customers are winning with Team Enablement and PlusPlus.

How PlusPlus transformed L&D program operations at a Massachusetts-based hospital

A prominent children’s hospital on the East Coast faced significant challenges in managing its Learning & Development (L&D) programs. Aiming to enhance employee skills, knowledge, and the overall learning journey, the institution sought a solution to streamline enrollment, automate administrative tasks, and provide a seamless user experience for its workforce. They found their answer in […]

Why your learning experiences may be struggling & 7 principles to follow for improvement

Introduction Not every initiative your business implements will succeed. Yet, how you approach failure and your ability to turn failure into opportunity significantly impacts your team’s ability to improve in the future.  In our recent TechKnowCon presentation, Dion Stewart and Joel Tosi of Dojo & Co. discussed how you can improve your business productivity, specifically […]

AI: Your learning co-pilot

As we begin 2024, we’re witnessing a shift in the Learning & Development (L&D) sector, with Artificial Intelligence (AI) emerging, just like we see it in so many other sectors. While AI hasn’t yet become a common tool for the end user, its potential to improve learning program management for L&D teams is already starting […]

Learning from Slack: Achieving meaningful business impact through Agile Training Methodologies

Technical experts need to do independent work, but they also need to share their expertise. How can we balance the two? As part of Slack’s vision to make work life simpler, more pleasant, and more productive, Benji Shine, a technical program manager, addressed this problem through a novel kind of collaboration. His iterative process combines […]

PlusPlus News

Updates from the PlusPlus team on our recent highlights & upcoming features

Introducing MyHub

Welcome Home We’re excited to introduce MyHub, the new default home experience for all PlusPlus users. MyHub centralizes your PlusPlus user experience into one place, making it easier than ever to locate, discover, and interact with content, events, and connections. Exploring MyHub At the heart of MyHub are personalized widgets, each of which showcases a […]

Meet the New PlusPlus

Explore the new product enhancements that amount to a whole new PlusPlus for learning program managers.

Product Highlights – Q3 2023

Explore the new product and feature enhancements we delivered in Q3 2023.

Product Highlights – Q2 2023

Explore the new product and feature enhancements we delivered in Q2 2023.

TechKnowCon

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