Avoiding Death by a 1,000 Cuts – Lessons from Scaling Twitter Engineering

The exponential growth of organizational drag can sometimes mean that further staffing will create problems at a greater rate than it solves them. That’s where PlusPlus comes in.

Subscribe to our blog

    Onboarding

    The 8 Best Practices on Engineering Onboarding you Should Know in 2022

    We put together a panel from some of the most significant companies in tech to see how they go about getting their new hires off on the best possible footing.

    The Framework Microsoft Uses to Onboard 1,200 Engineers per Month

    How Microsoft takes aim at providing a common way of assessing the onboarding programs at Microsoft using defined standards, terminology, and guidelines.

    How Carbon Health Scaled Technical Onboarding During the Pandemic

    Meet the duo behind the scenes and how they implemented a technical onboarding program to scale their five engineers to over 90 engineers in support of frontline medical staff.

    Creating Psychological Safety During Remote Engineering Onboarding

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview As part of the November 2020 discussion, Benji Shine, Engineering Learning Specialist at Slack, explained how to offer engineers psychological support […]

    5 Ways Salesforce Manages Tech L&D for 18,000+ Engineers With PlusPlus

    Overview Marika Spediacci (Associate Program Manager, Technology Marketing Products Learning) and her Tech & Products Learning team of 3 at Salesforce are able to make it possible to offer and manage hundreds of classes every quarter, for 4 different organizations at Salesforce. More than 18,000 Salesforce employees around the world use the PlusPlus platform to […]

    How Uber Scales Remote Engineering Onboarding Globally

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories Overview Our September 2020 speaker, Cameron Breen, Senior Program Manager for engineering training at Uber, explained how his team at headquarters in […]

    How LinkedIn Reconfigured Their Bootcamp to Remote-First in 3 Days

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview In the last few months, we all had to adapt to remote working and remote learning. Many companies struggled to adapt […]

    How Visa Redesigned Instructor-Led Training for a Virtual World

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview During our May 2020 TechKnowCon Roundtable, Visa was one of the three companies that presented. Sravani Tammiraju (the Product Owner for […]

    At the Frontier of Design Thinking for Technical Learning with Ray Kung

    To stay competitive and achieve growth in today’s rapidly changing world, nearly every business these days needs to regularly integrate new technologies. B2B tech companies have been responding to these market demands, growing and scaling as they empower other businesses with new platforms and solutions.

    Taking a holistic approach at Twitter University with Simeon Franklin of Twitter

    Simeon Franklin, Staff Technical Instructor at Twitter, is a Program Manager for Twitter University — the technical education program for engineers at the social network. That job involves teaching courses, mentoring instructors and occasionally writing tools for Engineering Effectiveness team.

    The power of feedback and metrics at LinkedIn with Rajon Tumbokon

    Keeping an eye on customer pain points, and finding solutions that will address them, is the best way in which we can ensure that a product is relevant and useful for them. Here Rajon Tumbokon, who leads engineering on-boarding, training and development for engineers at LinkedIn, talks about what they learned from feedback and metrics that […]

    Informal Learning

    Effective Workshops: 5 Tips From Splunk’s EngProd Team

    We hosted Splunk's Engineering Productivity team to understand how their tech enablement efforts help manage operations better and increase engineering efficiency.

    How Twitter University Inspired Tech Enablement

    By empowering internal people easily teach one another, Twitter University allowed Twitter to create a strong culture of learning company-wide that is still prominent to this day.

    Collaborative Learning is Helping Spotify Speed Up Innovation

    Alex Krupp and Morgan Da Costa from Spotify share how Spotify creates a collaborative environment through peer-to-peer learning to speed up their innovation.

    Peer Learning Framework Step 6: Rinse & Repeat

    As you scale up your learning program, you’ll run into issues. These are good problems to have. Here, we’ve outlined a few cases that are helpful to keep in mind.

    Peer Learning Framework Step 5: Measure

    By now you have a rich calendar of learning events. Training is happening. How do you know if it’s working?

    Peer Learning Framework Step 4: Promote

    How best to promote internal courses and learning events that help unblock your people.

    Peer Learning Framework Step 3: Show & Tell

    There are pain points in your organization. And there are people who can share best practices that would help others. These people are your heroes.

    Peer Learning Framework Step 2: Creating Heroes

    Experts are rarely acknowledged. This is a mistake. Here's how to celebrate them and promote their invaluable know-how.

    Peer Learning Framework Step 1: Uncover the Pain

    Internal systems are aren't always clear. That tool or process lacks up-to-date, easy-to-find documentation. So, how do you uncover these pain points?

    Peer Learning Framework: Overview

    Peer Learning Framework is a set of best practices to create the culture of learning in your organization. This framework came out of our work on building Twitter University.

    Netflix Shares Their Internal Training Checklists

    Jasmine Robinson, from the Netflix Developer Education (DevEd) team, shares how they empower their subject-matter-experts as instructors to deliver effective workshops.

    How Netflix Studios Adds Human Touch to Blended Learning Experience with PlusPlus

    The Netflix Studios EdTeam found out that to truly operate at scale, they needed to add back a missing ingredient, one that's seemingly the least-scalable—the human touch.

    Engineering Ways to Close the Knowledge Gaps at LinkedIn

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview As part of the November 2020 discussion, two members of the Developer Engagement Team at LinkedIn, Narsi Nagampalli, Senior Manager for […]

    How a Dojo Differs from Traditional Training

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview As part of the November 2020 discussion, Joel Tosi and Dion Stewart, the authors of Creating Your Dojo: Upskill Your Organization […]

    How Shopify Transitioned to Delivering Workshops Remotely

    Overview Shopify is a platform with the e-commerce and point of sale features needed to start, run and grow a business. One of our two August 2020 speakers, Kate Brennan, spoke about her experience as a Senior Technical Program Manager at Shopify, transforming their in-person workshops into meaningful remote experiences. The Learning Landscape Has Changed […]

    How Twitter University Scaled Peer Learning for Engineers

    Overview As technology advances, institutional knowledge sharing across organizations has become vital in the race to keep up with the pace of change. In July, PlusPlus hosted a lunch and learn with Saša Gargenta, co-founder of Twitter University, to explore how the organization helps engineers get up to speed faster through live, instructor-led peer learning […]

    Staying in the Know at Any Distance: 3 actions you can take now to keep your team learning

    It takes 66 days to form a habit. A simple calculation indicates that by now, after over 90 days of collaboration via Zoom, your team has cemented a new habit: working from home. Whether you’re planning to go back and activate your office life as before, or you’ve decided the post social distancing work environment […]

    How Lyft Achieves Classroom Quality in Remote Learning

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview During our May 2020 TechKnowCon Roundtable, Lyft was one of the three companies that presented. See what Jen Gilbert (the Tech […]

    How Twitter Enables Peer Instructors in a Remote-First Environment

    Overview Over the last few weeks, it has become clear that working from home has become a new reality for many of us. As we started talking to peers at various companies, we realized that everyone was working hard to adapt to this new work-from-home norm and remote-first learning and development. We decided to come […]

    Jumpstart Your Training Program with Values-Based Learning

    Kelly Scanlan, Senior Manager of Leadership Development at Box, knows firsthand how to design a learning program that clearly demonstrates its value to participants. At TechKnowCon 2019, she shared with attendees how she managed to take a Box certification program from an NPS of 0 to NPS of 67 in just six short months.

    At the Frontier of Design Thinking for Technical Learning with Ray Kung

    To stay competitive and achieve growth in today’s rapidly changing world, nearly every business these days needs to regularly integrate new technologies. B2B tech companies have been responding to these market demands, growing and scaling as they empower other businesses with new platforms and solutions.

    So You’ve Built a Peer-to-Peer Learning Program… Now What?

    Katie Hawkes & Simeon Franklin of Twitter Have 3 Tips to Keep the Momentum Going Let’s say you’ve created a successful peer-to-peer learning program at your company. Congratulations! If you’ve been up and running for a year or so, you’re likely learning that this is not a once-and-done accomplishment, but a process that will require […]

    Balancing Peer-to-Peer Learning with External Conferences at SSENSE

    Over the years, companies have tried various strategies to boost employee performance in an overall effort to increase company growth and retention. From bigger paychecks to the prospects of corner offices and 401k plans, all of these can prove to be healthy motivations. But the most important thing in any career path is learning.

    How to spin up and scale up learning in your organization

    Learning is a means to removing impediments and helping people have the right skills at the right time so they can get the job done. As we look for problems to solve and issues to address, we're able to give our employees the right set of tools to learn and grow in their fields, empowering them to get the job done.

    Tech Enablement Insights

    Avoiding Death by a 1,000 Cuts – Lessons from Scaling Twitter Engineering

    The exponential growth of organizational drag can sometimes mean that further staffing will create problems at a greater rate than it solves them. That's where PlusPlus comes in.

    Why Hiring More Is Slowing You Down – Lessons from Early Days at Facebook

    Those days were marked by a freewheeling style summarized by the company’s early, notorious compass: Move Fast and Break Things. This approach worked spectacularly… until it didn’t.

    The Autodesk Manager Development Program Playbook v. 2.0

    Autodesk shares how they came up with a technical manager development program that relied on the power of group mentorship cohorts to turn their managers into better leaders.

    Developing Software Leaders: Best Practices for Making Software Development Hum

    Managing programmers is hard. Ron Lichty shares success as a software developer vs what it takes to be a software manager.

    Netflix Shares Their Internal Training Checklists

    Jasmine Robinson, from the Netflix Developer Education (DevEd) team, shares how they empower their subject-matter-experts as instructors to deliver effective workshops.

    Scaling Knowledge Sharing: Creating and Maintaining Programs

    Experts from LinkedIn, Twitter, and Shopify discuss several challenges teams face when they scale, facilitate, and maintain their knowledge sharing programs.

    5 Ways LinkedIn Unlocked Knowledge Sharing at Scale for 6,000+ Engineers With PlusPlus

    Overview Sandi Friend (Sr. Instructional Engineer) is in charge of making sure LinkedIn engineers have access to the learning they need to stay relevant and grow. In her 9 years at LinkedIn, she has created and managed training programs for over 6,000+ engineers, including the company’s award-winning New Engineer Boot Camp. The One Big Idea […]

    5 Ways Kia Motors America Democratized Its Learning Culture for 5,000+ Employees With PlusPlus

    Overview Angela Davis (Learning & Experience Employee Lead) oversees learning & development at Kia Motors America, the sales subsidiary of Kia in North America, in Irving, California. She has been at Kia for 6 years, two and a half in charge of Learning & Development for the team of over 5,000+ employees. Angela also oversees […]

    5 Ways Salesforce Manages Tech L&D for 18,000+ Engineers With PlusPlus

    Overview Marika Spediacci (Associate Program Manager, Technology Marketing Products Learning) and her Tech & Products Learning team of 3 at Salesforce are able to make it possible to offer and manage hundreds of classes every quarter, for 4 different organizations at Salesforce. More than 18,000 Salesforce employees around the world use the PlusPlus platform to […]

    How GitHub Brings Community Together During Uncertain Times

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview In recent times, connecting with others to learn has become challenging. Around the world, organizations are striving to find new ways […]

    How Shopify Solves Remote-First L&D Problems

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview Over the last few weeks, it has become clear that working from home has become a new reality for many of […]

    Mentorship & Coaching

    How Autodesk Relies on Group Mentoring to Empower Their Technical Managers

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview What does it really mean to be a technical manager? The answer is a bit complicated. Not only are they responsible […]

    Building a Mentoring Program That Runs Itself and Scales

    One conversation can change everything. Blocked? Need a fresh set of eyes from someone who’s been there before? A seasoned teammate will have the answers, even perhaps serve as a lifeline in certain high stakes situations. Usually, mentorships are thought to be for a select few. But we believe that it is a lost opportunity […]

    How Dropbox is Democratizing and Scaling Coaching

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview During our April 2020 TechKnowCon Roundtable, Dropbox was one of the two companies that presented. Here is what Justin McSharry, Dropbox’s […]

    How to Grow Your People: Creating Cultures of Fulfillment with Peer Coaching and Real-Time Feedback

    with Nathanael Chawkin Studies show that 7 of 10 workers would trade their current jobs for a position that offered them more fulfillment and meaning—a third would even take a pay cut for that offer. Businesses have been taking notice of these findings from the science of motivation. According to a study by PwC, 79% […]

    Three Steps to Launching a Peer Mentorship Program

    It’s no secret: growing organizations grow their people. The surprise is ‘how’ and ‘where’ you find and build the ‘personal growth culture’ for your organization. Your organization’s ‘personal growth culture’ is in the people you currently employ. Enabling your people to learn one-on-one creates a culture of learning. This happens today, often informally. All you […]

    Democratizing Coaching at Shopify

    How Shopify built and scaled Coaches Corner, with René Moortgat Shopify has one of the most democratized internal coaching programs. Unlike executive coaching at other companies, anyone at Shopify can sign up for coaching at any time. To enable this at scale, Shopify has a team of full-time coaches. René Moortgat, Talent Development Operations Specialist […]

    Growing headcount?

    Learn from what’ve built for leading companies. Faster onboarding, team alignment, and meaningful engagement.

    Book a demo

    Culture

    How Twitter University Inspired Tech Enablement

    By empowering internal people easily teach one another, Twitter University allowed Twitter to create a strong culture of learning company-wide that is still prominent to this day.

    Agile Instructional Design at LinkedIn to Create Engaging Courses

    Rajon Tumbokon from LinkedIn shares how the Technical Training Team incorporates agile methodologies to their instructional design process for useful eng training experiences.

    Collaborative Learning is Helping Spotify Speed Up Innovation

    Alex Krupp and Morgan Da Costa from Spotify share how Spotify creates a collaborative environment through peer-to-peer learning to speed up their innovation.

    Peer Learning Framework: Overview

    Peer Learning Framework is a set of best practices to create the culture of learning in your organization. This framework came out of our work on building Twitter University.

    Netflix Shares Their Internal Training Checklists

    Jasmine Robinson, from the Netflix Developer Education (DevEd) team, shares how they empower their subject-matter-experts as instructors to deliver effective workshops.

    How Shopify Empowers Globally Distributed Employee Communities

    Since Shopify went 100% remote, their Latinx ERG at Shopify created a vibrant globally-distributed virtual community to help support and engage employees. This is how they did it.

    How Netflix Studios Adds Human Touch to Blended Learning Experience with PlusPlus

    The Netflix Studios EdTeam found out that to truly operate at scale, they needed to add back a missing ingredient, one that's seemingly the least-scalable—the human touch.

    Engineering Ways to Close the Knowledge Gaps at LinkedIn

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview As part of the November 2020 discussion, two members of the Developer Engagement Team at LinkedIn, Narsi Nagampalli, Senior Manager for […]

    How Twitter University Scaled Peer Learning for Engineers

    Overview As technology advances, institutional knowledge sharing across organizations has become vital in the race to keep up with the pace of change. In July, PlusPlus hosted a lunch and learn with Saša Gargenta, co-founder of Twitter University, to explore how the organization helps engineers get up to speed faster through live, instructor-led peer learning […]

    How Square Set L&D Focus Areas in a Time of Ambiguity with Oliver Liao

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories Overview Every month, PlusPlus gathers together leaders working at the intersection of technical training and learning and development for the TechKnowCon Roundtable […]

    How to Future-Proof Your Org Through Learning Ecosystems with Mike Hruska

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview Learning ecosystems within organizations are large and complex, yet critical for working towards innovation. Every month, PlusPlus gathers together leaders working […]

    How Twitter Ignited a Culture of Learning: An Interview with Marko Gargenta, co-architect of Twitter University

    Overview PlusPlus is a direct result of Twitter University. In this article I interview our founder and CEO, Marko Gargenta, who, alongside his brother Sasa, co-created the platform that enabled Twitter to implement the sharing of knowledge at scale, and which became Twitter University when the company acquired it from Marko and Sasa. While Sasa […]

    Walking the Talk at Airbnb: When Your Product Changes Your Culture

    Overview In 2014, Brian Chesky, co-founder and CEO of Airbnb, wrote a blog article introducing his company’s “Belong Anywhere” mission to the world. It took seven years from when he and his co-founders opened their apartment to the first Airbnb guest ever, to crystallize in those two words what their company and their product stood […]

    Staying in the Know at Any Distance: 3 actions you can take now to keep your team learning

    It takes 66 days to form a habit. A simple calculation indicates that by now, after over 90 days of collaboration via Zoom, your team has cemented a new habit: working from home. Whether you’re planning to go back and activate your office life as before, or you’ve decided the post social distancing work environment […]

    How Lyft Achieves Classroom Quality in Remote Learning

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview During our May 2020 TechKnowCon Roundtable, Lyft was one of the three companies that presented. See what Jen Gilbert (the Tech […]

    How Visa Redesigned Instructor-Led Training for a Virtual World

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview During our May 2020 TechKnowCon Roundtable, Visa was one of the three companies that presented. Sravani Tammiraju (the Product Owner for […]

    How Microsoft Measures Learning Culture and Barriers

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview Every month, we gather leaders who work at the intersection of technical training and learning & development to discuss topics top […]

    How Microsoft Promotes a Remote-First Culture

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview Over the last few weeks, it has become clear that working from home has become a new reality for many of […]

    How Shopify Solves Remote-First L&D Problems

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview Over the last few weeks, it has become clear that working from home has become a new reality for many of […]

    Jumpstart Your Training Program with Values-Based Learning

    Kelly Scanlan, Senior Manager of Leadership Development at Box, knows firsthand how to design a learning program that clearly demonstrates its value to participants. At TechKnowCon 2019, she shared with attendees how she managed to take a Box certification program from an NPS of 0 to NPS of 67 in just six short months.

    3 Steps to Drive Adoption of a New Cultural Concept

    How Haidee Thanda & Andrew Barrett Introduced PlusPlus and Peer-to-Peer Learning at Shopify Introducing a new technology or piece of software across a large company is a difficult endeavor. Complexity increases when the company is experiencing hyper-growth and exploring new approaches to promote learning at scale This is exactly the challenge that Haidee Thanda, Learning […]

    Inclusion & Economic Efficiency Go Hand-in-Hand for Jen Gilbert, Tech Learning Manager at Lyft

    It’s no longer a question whether a diverse workplace is beneficial. Article after article has proven that a more diverse and inclusive team results in better products as well as a healthier work environment. But what if catering to a diverse audience is also economically efficient?

    3 Ways to Foster a Learning Environment in Your Engineering Team

    Learning isn’t just about picking up new skills or even being trained on a particular piece of software; it’s also learning from mistakes and victories alike. So how do you build an environment that encourages this at your company? Author and Consultant Ron Lichty explains.

    How to spin up and scale up learning in your organization

    Learning is a means to removing impediments and helping people have the right skills at the right time so they can get the job done. As we look for problems to solve and issues to address, we're able to give our employees the right set of tools to learn and grow in their fields, empowering them to get the job done.

    Why is Creating a Learning Environment Essential for Technical Teams?

    Companies are shifting away from hiring for specific programming skills and know-how in lieu of finding candidates who are adaptable and quick to learn on their feet. But how do you maintain that learning environment going forward? Ron Lichty, consultant and former Apple team lead, explains.

    How to get experts to share their knowledge

    People naturally want to share their skills with fellow coworkers. Often, they don’t think they know how. It’s the equivalent of the blank-page syndrome that causes the writer’s block. It turns out that a bit of a system can help. Here’re a few ideas:

    Empowering the organization with Nazhat Salim of Credit Karma

    Nazhat Salim, Talent Development Specialist at Credit Karma, shares how the Talent Development team created and continues to evolve Credit Karma University. A centralized learning program that includes classroom teaching, mentoring and coaching, the goal is to empower the organization and equip teams and individuals with the knowledge and tools they need — not just to do […]

    Adult development theory and leadership effectiveness with Jessica Amortegui of Logitech

    Jessica Amortegui, Senior Director of Learning & Development at Logitech, created the Leadership Leap program, which offers an innovative approach to leadership development. Drawing on Robert Kegan’s theory of adult development, the program invites leaders to explore the essence of their identity to achieve personal transformation.

    Applying positive psychology to business with Keith Gatto of UC Berkeley

    Positive psychology, the scientific study of strengths that enable individuals and communities to thrive, is a field that you might associate more with personal development than with leadership and business. Here Keith Gatto, The Positive Psychology Fellow for the Fung Institute of Leadership at UC Berkeley, describes how he has applied his research in this area to […]

    The power of feedback and metrics at LinkedIn with Rajon Tumbokon

    Keeping an eye on customer pain points, and finding solutions that will address them, is the best way in which we can ensure that a product is relevant and useful for them. Here Rajon Tumbokon, who leads engineering on-boarding, training and development for engineers at LinkedIn, talks about what they learned from feedback and metrics that […]

    A new approach to leadership development with Victoria Sevilla of VMWare

    In an ever-changing business environment, leadership development is more important than ever. Victoria Sevilla is responsible for Leadership Development on the Global People Development team at cloud infrastructure and business mobility software company VMware. She describes how her team is changing the way that leadership development is carried out, and the success of their award-winning Genius Maker […]

    How L&D can learn from marketing with Ceil Tilney

    L&D professionals today face a number of challenges within a fast-evolving business landscape. They need to create consistent, up-to-date and high-quality content that engages learners, while demonstrating the value of their training and getting executive buy-in — all with shrinking budgets and small teams. Ceil Tilney, whose career spans learning roles from Microsoft to Bersin by Deloitte, […]

    Internal Experts

    Peer Learning Framework: Overview

    Peer Learning Framework is a set of best practices to create the culture of learning in your organization. This framework came out of our work on building Twitter University.

    How Cruise Uses Standard Story Construction to Train Subject Matter Experts

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview All stories follow a narrative structure. Some are more immediately recognizable than others, but they provide us with an understanding of […]

    How Twitter University Scaled Peer Learning for Engineers

    Overview As technology advances, institutional knowledge sharing across organizations has become vital in the race to keep up with the pace of change. In July, PlusPlus hosted a lunch and learn with Saša Gargenta, co-founder of Twitter University, to explore how the organization helps engineers get up to speed faster through live, instructor-led peer learning […]

    How Expedia Group Scales Train the Trainer for Engineers

    TechKnowCon believes in the power of continuous learning, knowledge sharing, and peer learning. Leaders and Champions in the technical training space join us and share their stories. This is one of their stories. Overview Creating engaging learning experiences for employees is now crucial to any company wanting to stay ahead and realize their vision.Yet, understanding […]

    How Twitter Enables Peer Instructors in a Remote-First Environment

    Overview Over the last few weeks, it has become clear that working from home has become a new reality for many of us. As we started talking to peers at various companies, we realized that everyone was working hard to adapt to this new work-from-home norm and remote-first learning and development. We decided to come […]

    How to spin up and scale up learning in your organization

    Learning is a means to removing impediments and helping people have the right skills at the right time so they can get the job done. As we look for problems to solve and issues to address, we're able to give our employees the right set of tools to learn and grow in their fields, empowering them to get the job done.

    How to get experts to share their knowledge

    People naturally want to share their skills with fellow coworkers. Often, they don’t think they know how. It’s the equivalent of the blank-page syndrome that causes the writer’s block. It turns out that a bit of a system can help. Here’re a few ideas:

    All Articles

    Effective Workshops: 5 Tips From Splunk’s EngProd Team

    We hosted Splunk's Engineering Productivity team to understand how their tech enablement efforts help manage operations better and increase engineering efficiency.

    The 8 Best Practices on Engineering Onboarding you Should Know in 2022

    We put together a panel from some of the most significant companies in tech to see how they go about getting their new hires off on the best possible footing.

    TechDocs: Learn how LinkedIn, Uber, Spotify, & Splunk manage engineering documentation

    Technical writers function like a building’s foundation; their function isn’t visible to the outside eye, and yet they’re absolutely critical.

    The Framework Microsoft Uses to Onboard 1,200 Engineers per Month

    How Microsoft takes aim at providing a common way of assessing the onboarding programs at Microsoft using defined standards, terminology, and guidelines.

    How Twitter University Inspired Tech Enablement

    By empowering internal people easily teach one another, Twitter University allowed Twitter to create a strong culture of learning company-wide that is still prominent to this day.

    Avoiding Death by a 1,000 Cuts – Lessons from Scaling Twitter Engineering

    The exponential growth of organizational drag can sometimes mean that further staffing will create problems at a greater rate than it solves them. That's where PlusPlus comes in.