Customer Enablement
Customer Enablement
Scale technical customer and partner education without scaling your team.
Keep your customers and partners engaged
Extend your internal knowledge to your customers and partners. The enablement portal gives external users the same comprehensive training and insights your internal teams receive, with secure access, curated content, and diverse learning methods.
Internal knowledge shared externally
Empower your external users.
Product mastery
Provide detailed product guides and training.
Expert insights
Share best practices and expert insights with external users.
Easy content creation
Simplify how your experts build learning content for your customers.
Familiar tools
Author guides with Google Docs or Markdown for external use.
Effortless updates
Versioning and automated push updates for external training materials.
Comprehensive programs
Combine multiple learning programs into longer arcs of training for any outside partners.
Discoverability and curation
Make external content easy to find.
AI recommendations
AI-powered content recommendations for external users.
Organized channels
Curated channels for customer and partner knowledge.
Unified system
One system for internal and external content.
Blended learning approaches
Diverse learning methods for external users.
Flexible learning
Self-paced content and live online workshops for customers and partners.
Personalized attention
Small group office hours for external users.
Collaborative learning
Cohort-based learning experiences for customers and partners.
Tracking and reporting
Measure and improve external engagement.
Engagement insights
Integrated surveys and assessments for external users.
Real-time reporting
In-app reporting and API connections for external training programs.
Progress tracking
Track engagement and progress of customers and partners.
Automate every step of the process
Streamline all of your external training processes.
Seamless integration
Auto-provisioning customers and partners via CRM integration.
Enhanced engagement
Badging and gamification features for external users.
Automate workflows
Integrate with automated rules and groups to codify repetitive workflows, such as assignments and enrollments.
Elevate your external training
The enablement portal transforms your external training with a secure, organized, and engaging platform. Empower your customers and partners with the knowledge and skills they need to thrive, while leveraging advanced tools for content creation, learning methods, and performance tracking.
Learn more about PlusPlus.
Turn your team’s expertise into living intelligence — captured, connected, and delivered where work happens.