Unmatched Support

Experience fast, personalized support that goes beyond problem-solving. With PlusPlus, you’re partnering with a team dedicated to ensuring your long-term success.

I have connected with PlusPlus several times, and they are always incredibly helpful with any issues. Their communication throughout the resolution process is excellent.
James
JamesShopify
PlusPlus is always attentive to my needs and helps me find a workaround or quickly connects me with an engineering fix. They are always friendly and communicative.
Ashley
AshleySalesforce
Chris is awesome! He responded within a few seconds, and he tackled my issue immediately. Really appreciate Chris & the team!
Ryan
RyanNetflix
Wow, the automated rules for enrollment in a track, combined with getting the users start date from okta.... SO GOOD. It just made 156 enrollments for me. I can’t even explain how great that was. I was about to show my new ADA assistant how to do it manually, and then I saw that the automated rule had fired, and it just worked. So beautiful. Thank you!!! esp thank you @Chris Ramlow for working through the okta pains!
Benji
BenjiSlack
The product PlusPlus provided us out-of-the-box nearly two years ago saved my team in particular a ton of manual and monotonous work and benefited our users greatly as well. Since that time, we have worked hand-in-hand with the PlusPlus team to improve the product and to better suit Netflix's needs. We truly appreciate their willingness to receive feedback and take action on our feedback.
Jasmine
JasmineNetflix
I suggest you to treat the PlusPlus vendor as a partner, because they really are!
Benji
BenjiSlack
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Unmatched support

Real-time human support

Active from 8am to 5pm daily, we ensure your learning needs are met with prompt and personalized assistance.

PlusPlus Customer Support
Instant Assistance

Get help from a real person, not a bot.

99% Positive Rating

Users consistently love our fast, effective support.

Median Response Time of 1 min

Quick, reliable responses every time.

Strategic Success Syncs

Through recurring success syncs with your team, where we review progress, discuss feature gaps, and ensure your goals are being met.

Automate Assignments
Weekly Success Syncs

Intensive help during your setup phase.

Contain everything within tracks
Ongoing Monthly Check-Ins

Regular touchpoints to keep you on track.

User Driven Features

We make sure our platform evolves to meet your needs.

  • User-Driven Evolution

    Many of our features come directly from user suggestions, making our platform more effective for everyone.

  • Feature Completion Stats

    See how your feedback translates into real features that enhance your experience.

Comprehensive Help Center

Whether you’re setting up a new feature or troubleshooting, our step-by-step guides are designed to get you back on track with minimal fuss.

  • Step-by-step Guides

    Easy-to-follow instructions to help you navigate and maximize your use of PlusPlus.

  • Always Updated

    Regularly refreshed content ensures you have the latest information at your fingertips.

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